Administrative Assistant/Sales Coordinator

Position**:
Administrative Assistant/Sales Coordinator**
Shift:
Monday to Friday from 8:
00 am to 5:
00 pm AND / OR Tuesday, Thursday, Friday from 8 am to 5pm, Wednesday from 8 am to 7 pm, and Saturday from 8 am to 3 pm
Administrative Department - shifts may vary Monday to Saturday
Are you looking to work in a well-established organization that is a recognized leader in the utility trailer manufacturing industry? Miska Trailer Factory, which was established in 1994 is currently looking for **Administrative Assistant/Sales Coordinator** who is hoping to find a job opportunity where they can grow alongside our booming business which hit record breaking milestones in 2020, 2021 &
2022! At Miska, we pride ourselves on our commitment to secure employment, guaranteed hours, our green initiatives, and valuing our employees.
**Job Purpose**:
The Administrative Assistant/Sales Coordinator will provide front-line customer service and Administration support to various departments and will be responsible for diverse administrative tasks. The Administrative Assistant/Sales Coordinator is responsible for handling day to day administrative functions, supporting the sales department, and coordinating the deliveries of completed trailers, while providing a positive, professional company image with all internal and external contacts.
**Duties and Responsibilities**
**Administrative duties**
- Assist the organization in day-to-day administrative tasks.
- Address and direct incoming calls to appropriate department.
- Process Sales Order’s and Invoices
- Complete Licensing Paperwork
- Complete Safeties
- Inputs required information into the CRM software.
- Ensure all invoices / workorders are completed and payments are accepted from customers in a timely manner.
- Maintain and organize customer files.
- Communicating with customers regarding timelines, final payment, delivery / pick up dates.
- Perform other administrative tasks and duties as required.
**Sales Duties**
- Coordinates deliveries and scheduling of trailers.
- Responsible for the processing of sales commissions calculations and commission delegation.
- Prepares trailer safeties and packages for delivery drivers.
- Manage large corporate accounts.
- Amends and inputs custom built trailer information into Business Central to coordinate the building process of the trailers.
- Generates a firm copy of production work orders in Business Central
- Coordinates the procurement of ordered trailers with suppliers.
- Produces stock work orders in the CRM upon receipt of stock finish sheets.
- Compiles stock finish sheet, stock work orders, NVIS, and VIN stickers and then places file(s) in the stock tray for administration team review.
- Effectively communicates with delivery drivers to establish delivery logistics and scheduling.
- Creates VIN stickers, safeties, bill of ladings, NVIS forms, and certificates of origins.
- Processing paperwork for arrivals and departures
- Inventory Management
**Requirements**:
- High School diploma or equivalent
- Post-secondary education in Administration or related field an asset.
- Proficiency in MS Office Suite:
Excel, Word, and Outlook
- Experience using Business Central, or CRM is an asset.
- Strong organizational and customer service skills required.
- 1+ years of Sales Coordinator experience an asset.
- 2+ years of Administrative experience required
- Must have excellent communication skills (verbal &
written)
**Core Competencies**
- Positive attitude - Eager to provide excellent client service experience while dealing with customers and employees alike.
- Excellent Communication skills - Ability to effectively communicate the message across to the managers, team, and customers through effective written and verbal communication.
- Organization skills - Ability to manage multiple tasks in a timely manner.
- Administrative skills - Ability to manage tasks in detail with attention to detail and accuracy.
- Discretion Skills - Ability to handle sensitive information such as staff sales commission in a confidential and professional manner.
**Working Conditions**
- Ability to sit for long periods of time at a desk.
- Ability to use phone frequently.
- Regular office sitting and walking in between plant and main office.
- Ability to operate the computer daily with repetitive tasks.
**Benefits**
- Full-time, permanent employment
- Benefits including Extended Health and Dental Benefits, after completion of probationary period;
3 months.
- Free on-site parking
- Service Awards
- Company matching RRSP Program
- Referral bonus of $1,000
- Competitive wages
**Job Types**:
Permanent, Full-time
Schedule:
- Day shift
Ability to commute/relocate:
- Hamilton, ON L8N 2Z7:
reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (required)
**Experience**:
- administration:
1 year (required)
Shift availability:
- Day Shift (required)
Work Location:
In person
**Miska Trailer Factory **is