Administrator, Government Resquests

Seeing beyond numbersº At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs. This role sits within LBC Tech, a subsidiary of Laurentian Bank Financial Group. The incumbent performs administrative duties that ensure the efficient operation of the Government Requests Team.
**Responsibilities**:
º Reviews request for information instructions and prepares and delivers the client information to the appropriate government agency º Processes, reconciles and checks data to ensure their compliance with regulatory procedures, recording discrepancies and informs direct manager of any irregularities. º Gathering information, pulling files and documents in response to requirements to provide information received from clients, government agencies, regulatory bodies, law enforcement entities, court order etc. º Processes Public Curator payments and gels du fonds requests º Liaises with internal (branches, operations, etc.) and various external (law enforcement, government agencies, external requestors) parties as required to fulfil information requests and to ensure all requirements are delivered º Contribute to the accurate tracking of files for management reporting. º Researched and answers inquiries from external parties and internal business partners º Participating in sharing of information among team members to ensure that issues are resolved consistently and as quickly as possible. º Prepares various documents (letters, memos, reports, computer files) within very short deadlines and using different sources. º Submits recommendations to improve work processes. º Carry out any similar or general tasks as requested by direct managers or required in conjunction with department functions.
**Qualifications**:
º Post-secondary education in a related discipline º At least one year's experience with a bank/trust company º Is collaborative and team-oriented º Detail-oriented, focused on accuracy º Excellent organizational and time-management skills º Strong interpersonal and communications skills, both verbal and written. º Good knowledge of Microsoft Office Suite including Excel, PowerPoint and Windows º Familiarity with using large and complex financial database systems;
ability to learn inquiry and maintenance functions in back office processing systems is an asset º Bilingualism (French/English) is mandatory
**Additional Information**: