Building Operator

About Us:
The Madison Group is a widely diversified real estate and land development company with extensive experience in building master- planned communities, low-rise and high-rise residential projects and also operates a substantial portfolio of retail, commercial and industrial projects.For over 55 years, Madison Group has built its foundation on integrity and innovation and our commitment to our customers is our foremost priority. Madison Group focuses on creating quality homes &
residences in desirableareas firmly rooted in a sense of community. Our reputation is defined by the talent, dedication, and passion of our team. For further information, please refer to Madison Homes’ website at MadisonGroup.CaThe Role:
Building Operator/ Repair &
Maintenance Representative is responsible to ensure buildings are well maintained and in good working order by managing HVAC, maintenance, tenant service and support, and all repairs listed below.Primary Responsibilities:
Work with the team to provide overall support to base building and tenants services for the Commercial PortfolioPerform general cleaning, snow removal where services are not met or performed by contracted vendor, trade, GC.As required, plaster, drywall, paint, plumbing, electrical and carpentry:
Drywall repair and installation – preparing walls.Replace and repair ceilings / tiles / T-barRepair floors / stairsPatching and painting where requiredRepair and installation of doors / entry framesLight demolition workAttending to plumbing concerns / minor plumbing repairsAddressing minor electrical – installation of light fixtures, duplex outlets, light switchesOversee and supervise contractors in the building for contracted and non contracted workResponsible for accessing MRI Angus, addressing, and closing out work orders including timely resolution.Operational &
Technical troubleshooting as necessaryCollection of rents and drop off tenant notices/letters as required.Responsive, anticipating tenant needs and respond in agreed timeframes to create positive tenant experience.Communicate with Head Office &
Leasing, helping to onboard and offboard of tenants (move-in), address day to day needs, including keys, elevator/freight access, signage, and interior space requirements (blub changes)Participate in regular interior and exterior round check to the building, common areas (washrooms, parking), exit/entry points for security, and recommend building improvements.Perform regular inspection/maintenance duties, including filter replacement, on building equipment (including pumps, fans, boilers, chillers, and motors) as part of a comprehensive preventative maintenance program.Update administrative paperwork including building reports card, equipment/inspection tagsParticipate in completing and updating annual building operation and construction manualsDaily monitoring of Fire Safety systems to ensure equipment is fully functional.Monthly testing and maintenance of Fire Life Safety systems within scope of the Fire CodeAssist insurance general contractor with annual fire safety verifications and testingAssume/initiate corrective action for operational problems, including thinking out of the boxRecognize and acknowledge this role is a 24/7 on call, that may require responding to afterhours building issues and emergencies from time to timeAssist at other locations in the Commercial Portfolio within the company as requestedParticipate as a team, set up and take down Tenant appreciation events;
BBQ, Holiday, building operator lunch and learns and Company events, as requiredPerform other duties as assignedQualifications:
Team FocusedSafety first and “can-do” attitudeMust have a valid Canadian driver’s license.Post Secondary, College or Trade School diploma an assetBuilding operator experience an assetThe ability to perform basic repairs in walls, ceilings, floors, stairs, doors, and light demolitionsBasic understanding and the ability to triage perform minor electrical, plumbing, and mechanical systems repairsKnowledge of building codes and safety standards as set forth by the provincial and federal governments.Knowledge of Microsoft Office – outlook and wordMust have:
Strong problem-solving skills.Excellent good communication and interpersonal skillsGood command of the English LanguageExcellent customer service skills.Detail oriented and have good scheduling skills.Proficient and knowledgeable with using tools associated with the job.We are committed to providing accommodations for people with disabilities. Accommodations are available upon request to ensure that we meet your needs.We thank all candidates for your interest in the role and your application. Only candidates that fit all of the required skills and qualifications will be contacted directly.