Business Development Center (Call Center Remote)

It's All Good At Applewood!
Our Business Development Center (Call Center) is looking for an outgoing, customer service-oriented BDC Representative to work. _This role is completely remote! Training will most likely be at our Langley Location._
**The Position**
You're naturally friendly and just want to help people to the best of your abilities. It will be an asset if you know more than 1 language for this position!
Our BDC Reps help coordinate appointments for our Service customers, but they are gearing up to do so much more...Mainly, BUSINESS DEVELOPMENT...In other words, help drive business to our stores!
You'll do all of this over the phone, so you have to have a friendly voice and ROCKSTAR customer service skills. You will be answering phone calls and will learn to navigate the system of multiple dealerships.
**What You'll Bring**
At Applewood, our core values include:
1. All Applewood Team Members provide exceptional service to their clients and each other, like they would to their favourite Rockstar, Celebrity, or Hero.
2. Applewood Team Members are problem solvers who will work hard to find a way to say “YES”.
3. Applewood Team Members come to work to work. We expect our team members to work smart and hard towards their goals and the dealership goals.
**Applewood Auto Group Benefits**
- Ongoing Training (Manufacturer &
internal)
- High energy &
fun atmosphere
- 10Dealerships and counting!
- Group events, Family Day, Holiday Party, BBQ, and more
- We support local communities, charities, and sports teams.
- Health, dental, insurance, paid time off and much more..
**Why Applewood Auto Group**
Our Team Beats with One Heart, need we say more? We offer a fun environment with an ever-growing company.
**How to Apply**:
At Applewood, we value diversity, equity and inclusion. We welcome all applicants with diverse backgrounds and will never discriminate based on race, religion, gender, identity, age, experience and anything else you can think of. If you need any special accommodation during our recruitment process, please let us know. We are more than happy to assist.
**Salary**:
$3,000.00-$4,600.00 per month
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
Ability to commute/relocate:
- LANGLEY, BC:
reliably commute or plan to relocate before starting work (required)
Application question(s):
- What other languages do you know?
- What dealership systems are you familiar with?
**Experience**:
- Customer Service:
1 year (required)
- Dealership:
1 year (preferred)
Work Location:
One location