Business Travel Coordinator

SOTI is committed to providing its employees with endless possibilities;
learning new things, working with the latest technologies and making a difference in the world.
What You’ll Do
- Ensure compliance with the company's travel policies, procedures, regulations, and guidelines.
- Effective partnering with internal business units (HR, Finance and Operations) and strategic suppliers/vendors (airlines, hotels, train, car rental services, etc).
- Develop and present pricing and service options for large purchases (hotel room blocks, airline ticket blocks, corporate events, etc.), including saving analysis, vendor offering comparisons, and solution recommendations.
- Negotiate prices, terms and conditions, and services, including contract reviews.
- Develop complex domestic/international itineraries for multiple regions involving multiple destinations and complex scheduling.
- Ensuring that cost-effectiveness, time efficiency and safety are at the forefront of all bookings.
- Aiding with documentary requirements for travel and visa support.
- Navigate changing travel rules and regulations.
- Complying with the travel policy and congregating necessary approvals before making travel arrangements for employees.
- Identifying future travel needs and proactively making accommodations arrangements, being cost-efficient (annual corporate events), and handling group travel as requested.
- Dealing with any complaints related to global business travel and escalating them if necessary.
- Submit Corporate Credit Card expenses in Workday ERP (locating receipts and approvals for each transaction from credit card statement).
- Assist in relocating overseas hires to Canada, i.E. LMIA employees (flights, public transportation, medical insurance, long-term rental accommodations).
- Ensure all billable travel is followed up and billed accordingly.
Experience You’ll Bring
- Bachelor’s degree or relevant.
- Minimum of 2 years in the travel/hospitality industry (or relevant industry). Experience in business travel account management is an asset.
- Experience with business travel tools such as Sabre, Concur, Egencia and/or any other tools GDS/Travel Management tools is an asset.
- Proficiency in Microsoft Office Suite.
- Demonstrates the ability to manage multiple project deliverables on multiple projects effectively.
- Excellent interpersonal communication skills, strong negotiation experience, comfort with C-level interaction, proactive, customer and solution-driven attitude
- Demonstrate the ability to function in a fast-paced, demanding environment.
- Strong analytical and problem-solving skills
LI-ST1
- We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People &
Culture at _
- ._
- Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee._