Call Center Executive

Spin master - Toronto
30+ days ago (24/03/2024)

job description

We are seeking a Consumer Care Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
**Responsibilities**:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Pay:
From $41,800.00 per year
Additional pay:
- Bonus pay
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Stock options
- Tuition reimbursement
- Vision care
- Work from home
Schedule:
- 8 hour shift
Application question(s):
- Are you okay with working different shifts? (Mornings, afternoons, and evenings)
- On a scale from 1 to 10 (1 being the least,10 being the best) how would you rate your problem solving skills?
**Experience**:
- Customer service:
2 years (preferred)

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Call Center Executive

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