Call Center Reservations Sales And Customer Service

Call Center Reservations sales and Customer service agent
Are you ready to work for an international company where you can experience a unique professional career? Our reservation sales office is centrally located in Montreal and seeks experienced sales people to join our team. If you are a sales person at heart in search of sales performance, have previous sales or travel industry experience and enjoy the excitement of creating the perfect vacation experience for our customers, then Club Med has a position for you.
ABOUT US
Since its creation in 1950, Club Med is the worldwide leader of all-inclusive, upscale, friendly and multicultural vacation. With 71 resorts located in the most beautiful places around the world throughout 36 different countries, a cruise sailing ship, the Club Med 2 and luxury Villas and Chalet-Apartments, Club Med is nowadays more than ever synonym of dream and happiness.
Our packages include the guest's accommodations, gourmet dining, drinks, transportation, variety of activities and gratuities.
We are proud of our multicultural reputation and we welcome guests from all around the world. Our resorts are the perfect destination to let loose and enjoy a well-deserved vacation.
WHAT WE OFFER?
Club Med offers competitive hourly pay and an impressive benefit package, including:
Weeks Paid training
Paid vacation and holidays
Monthly sales contests and a rewarding incentive plan
Incredible vacation discounts to our resorts worldwide
Company sponsored medical, dental, vision, travel, life, &
disability insurance benefits for you and your Family.
$1,000 Retention Bonus (2 installments of $500 each after 6 months and 1 year of employment)
One (1) all expenses paid familiarization trip at a Club Med resort, for experience and adaptation, after 6 months of successful employment.
Global Club Med Referral Incentive Program
Tuition reimbursement (Full time), RRSPand other additional benefits
Combined work from office and home schedule program available after 6 months of employment (based on performance and goal achievement)
WHAT IS EXPECTED AS A RESERVATION SALES AGENT?
You will be an ambassador of Club Med Spirit. Responsible for increasing sales, using selling and upselling techniques, booking vacation packages, and providing service information required. You will be responsible for ensuring that we deliver on our common goal of providing lasting memories to our customers.
WHAT ARE THE SKILLS/ REQUIREMENTS?
High energy, customer focused sales professionals who are confident and thrive in a fast-paced work environment.
Sales experience with the ability to recognize sales opportunities
Professional individuals who are enthusiastic, demonstrates initiative, adaptability, attention to detail, and good judgment.
Communication Skills:
English and French are mandatory in this role as well as strong verbal a written communication skills.
Computer knowledge.
Previous travel industry experiences, knowledge of geography and/or call center experience is a plus, but not required. *Note:
Must be available to work 40 hours weekly, flexible for any shift between 9am and 9pm Monday through Friday, and 9:
30am and 6pm on Saturday and Sunday;
as well as Holidays.
To be eligible to apply, you must have work authorization for Quebec, Canada.
Club Med is an Equal Opportunity Employer who values diversity
You will work
In Offices
You'll be working in multi-cultural and considerate teams
You’ll be a key player in your own professional development thanks to a strong policy of internal and international mobility
You’ll be part of creating unforgettable moments for our clients and our teams at the Resorts
You'll develop your skills by participating in the ambitious projects of a company looking to the future and innovation