Catering Coordinator

**THE PROPERTY**:
The Dakota Dunes Resort opened in September 2020 and is a tribute in design to its Indigenous heritage. Located on traditional Whitecap Dakota Unceded Territory, nestled within a beautiful river setting and surrounded by gently rolling natural sand dunes, Dakota Dunes Resort is Saskatoon’s first full-service resort experience. With 155 inviting guestrooms and over 10,000 square feet of meeting space, our hotel is the perfect location for a restful stay or an inspiring meeting, just 20 minutes from downtown. The Dakota Dunes Resort is not just the best place to stay, it is the best place to work! With great benefits
- such as free transportation from the central Saskatoon area and amazing people, there are so many reasons to join our team!
**THE ROLE**:
We are looking for a dynamic and innovative person to join our catering and sales team as full-time **Catering Coordinator**. Reporting to the Director of Sales, the Coordinator works closely with the Catering Manager and is a highly organized multi-tasker who is goal oriented, with the ability to work with a variety of teams.
The Catering Coordinator is responsible for the booking and synchronization of meetings/functions and guest room blocks. Demonstrating a “Guest First” focused attitude in a fast-paced environment. Our goal is to exceed guest expectations.
- Consult with customers to determine objectives and requirements for events such as meetings, conferences, conventions and special events.
- Participates in all phases of client and/or internal meetings pertaining to catering and banquet functions and coordinates related activities on a daily basis, including assisting clients and/or event planners with their specific requirements and menu selections, as per available services and facilities.
- Assist with implementing strategies to achieve departmental goals and financial profitability.
- Effectively manage customer budgets to maximize revenue;
knowledge of labour costs, banquet space, and food cost.
- Respond to inquiries, prepare proposals, cost estimates, sales contracts, Banquet Event Orders, group resumes and invoices;
all in a timely manner.
- Effectively manage and update activities and bookings including the entering of daily/weekly pick up &
actuals into Delphi.
- Attends weekly BEO meetings and Group Guest Room Pace Meetings.
- Works closely with Catering Manager.
- Inspect event facilities to ensure that they conform to customer requirements.
- Review event bills for accuracy, and approve payment.
- Conduct pre and post-event evaluation/ meetings.
- Assist and participate in trade shows, client service events, and site tours.
- Knowledge of all services, hours of operation and facilities of the hotel, as well as the local area to effectively assist guests.
- Participates in property and corporate events as assigned.
- Administrative duties;
presentations, reports and correspondence.
- Identify and resolve all guest concerns/complaints to their satisfaction.
- Able to work evenings or weekends if required.
- Assist with various assignments and/or projects as assigned by Catering Manager, Director of Sales or Management Company.
**THE SKILLS AND EXPERIENCE YOU HAVE**:
- Post-secondary education or hospitality certificate is an asset.
- Knowledge of hotel Banquet operations/experience is an asset.
- Practical experience working with a team that interacts with several divisions or department’s team
- Highly energetic, assertive self-starter with well-developed sales skills including excellent negotiation, prospecting, presentation, and verbal &
written communication skills.
- Extremely detail-oriented with strong organizational skills.
- Proven commitment to superior customer service.
- Strong literacy and computer skills, both verbal and written. With Computer knowledge in:
Excel, Word,
- Must have excellent interpersonal and communication skills.
- Ability to work outside regular office hours when needed.
- Must be able to maintain confidentiality of proprietary information and protect company assets.
- Legally able to work in Canada.
**REASONS TO APPLY**
- An exceptionally fun work environment/team.
- Competitive compensation including Medical, Dental and other health benefits.
- As an independent hotel, the opportunity to be dynamic and creative in this role.
- Opportunity to meet a wide range of diverse people and organizations.
- Annual events.
- Being part of a fast-growing national company (Atlific Hotels) with locations across Canada allowing for growth potential.
- Accommodation discount with Atlific Hotels.
**Salary**:
$50,000.00-$60,000.00 per year
**Benefits**:
- Commuter benefits
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Work Location:
In person