Catering Server (Casual) - Civic Hotel

Civic Hotel, Autograph Collection, is a bold landmark that merges BC’s artistry, culture and flavours with the spirit of entrepreneurial discovery — an independent, boutique hotel located in the heart of Surrey City and next to Surrey Central SkyTrain Station.
Civic Hotel proudly stands at the intersection of now and next, the great city center’s icon.
Why Join Our Team?
Role Summary
Reporting to the Catering Services Manager the banquet server will serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.
Key Accountabilities
1. Serve food and beverage items
2. Clear tables and return all equipment to their respective areas
3. Retrieve all reusable food items and place them on a separate queen Mary, as provided
4. Ensure service corridor safety by transporting all equipment in the proper manner
5. Be responsible for handling of all equipment and linens
6. Ensure that all spills and breakage are attended to immediately
7. Gather all equipment necessary to service a function and maintain a clear and immaculate service corridor
8. Consistently offer professional, friendly and engaging service
9. Assist guests in an informative and helpful way
10. Follow policies, procedures and service standards
11. Have full knowledge of food and beverage related items
12. Follow all safety and sanitation policies when handling food and beverage
13. Assist in moving any tables and chairs as assigned
14. Inform supervisor of any problems or complaints
15. Responsible for the proper handling of all equipment and ensuring proper storage after use
16. Responsible for room setups and tear down
17. Constant standing and walking throughout shift
18. Frequent lifting and carrying up to 25 lbs.
19. Occasional kneeling, pushing and pulling
20. This position requires varied shifts availability, including evenings, late night and weekends
Education and Experience
- High school diploma
- Serving it right certificate
- Bartending experience is an asset
- Previous service experience is required
Skills and Abilities
- Strong interpersonal and problem solving abilities
- Highly responsible &
reliable
- Ability to work well under pressure in a fast paced environment
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Excellent communication and organizational skills
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