Customer Experience Associate, Part Time 30
job description
Requisition
Join a purpose driven winning team, committed to results, in an inclusive and high:
Performing culture.
About the role
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people:
Centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by:
Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for
:
Processing day to day transactions
:
Nurturing rich, long:
Standing relationships
:
Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities
:
Is this role right for you
- In this role you will:
Build strong customer relationships and deliver excellent customer service
:
Uncover and solve customers' needs
:
Explain complicated concepts simply
:
Demonstrate success in a target:
Based performance environment, as well as contribute positively to a team:
Oriented work environment
:
Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role
-:
We'd love to work with you if you:
Have proven customer service skills through work or community involvement
:
Are willing to assist in a professional, friendly and efficient manner
:
Are available to work a flexible schedule
:
Are comfortablein simple sales situations
:
Have strong technical skills and the ability to promote digital and self:
Service banking options to our customers
What's in it for you
-:
The opportunity to join a forward:
Thinking organization surrounded by a collaborative team of innovative thinkers
:
A rewarding career path with diverse opportunities for professional development
:
Internal training to support your career growth and enhance your skills
:
An organization committed to making a difference in our communities:
For you and our customers
:
You can expect to be recognized and rewarded for high:
Performance. You'll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
:
A competitive compensation and benefits package
Locations:
Canada:
Yukon:
Whitehorse
Scotiabank is a leading bank in the Americas. Guided by our purpose:
For every future, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.