Customer Service Representative

**REPORTS TO**:
This position reports to the Manager of Customer Service.
**Core duties**:
Single source of contact for all assigned customers
- Order taking and data entry
- Preparation of rate quotes
- Coordinate delivery appointments
- Coordinate with various departments (claims, sales, planning, administration) to meet operational and customer needs
- Other duties as required
**QUALIFICATIONS**:
- Excellent working knowledge of Microsoft Excel, Word and Outlook is required
- Working knowledge of Truckmate and PC Miler is considered to be an asset
- Relevant post-secondary education or a combination of related education and experience is required.
**Salary**:
$35,000.00-$45,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center:
1 year (preferred)
- Customer service:
1 year (preferred)
Ability to Commute:
- Coldbrook, NS B4N 3V7 (required)
Ability to Relocate:
- Coldbrook, NS B4N 3V7:
Relocate before starting work (required)
Work Location:
In person