Data Entry Operator - Expert

Our Banking client in **Toronto, Ontario** is looking to hire a **Data Entry Operator **for an **18-months contract role** with possibility for extension.
**What you will be doing**
- Provide accurate analysis and processing support for exception-based, complex, and/or highly specialized processes within a specific Operation’s department. Accurately review, verify, and/or record data into technology supporting department processes. Understand department procedures and required accountabilities in the area or department in which the incumbent works. Refers to department manuals for instructions and task assignments for the specific role. (35%).
- Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation’s departments, RBC Business Units, external customers, or industry participants.
- Address escalated questions independently;
seeking assistance fromTeam Lead or Manager as appropriate following established department procedures. (30%).
- Reduce risk or increase efficiencies by suggesting process changes and system modifications. Participate in testing and implementation of new systems and processes as required. (20%).
- Provide accurate analysis and processing support for manual, exception-based complex, and/or highly specialized processes within a specific Operations department. Accurately review, verify and/or record data in technology support department processes. (5%).
- Train and act as a resource for other Operation’s team members. (5%).
- Perform other duties and responsibilities as assigned. (5%).
**What you will need to succeed**
**Must Have Skills**:
- University degree preferably in Business/Finance/Accounting.
- 1+ year’s financial services experience.
**Nice to have skills**:
- Canadian Securities Course designation
- Knowledge of Securities industry
- Technical skills such as VBA
- Strong analytical thinking and ability to work effectively and efficiently under pressure.
**Looking for Meaningful Work? We can help!**
If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too:
as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.
**Ewemi