Dental Receptionist / Dental Office Administrator

**About Us**:
Dr. Seema Steffens’ Dental Office is an established, reputable, and patient-focused dental practice committed to delivering the highest quality dental care in a warm and welcoming environment. Our dedicated team of dental professionals is seeking a Dental Receptionist to join our practice and contribute to our mission of improving smiles and oral health in our community.
**Job Summary**:
As a Dental Receptionist, you will be the first point of contact for our patients, creating a positive and friendly atmosphere in our reception area. You will play a critical role in ensuring a smooth patient experience by handling various administrative tasks and providing exceptional customer service.
**Responsibilities**:
- ** Greet and Welcome Patients**:
Warmly welcome patients as they arrive at the practice, ensuring they feel comfortable and valued.
- ** Patient Registration**:
Collect and update patient information, insurance details, and medical history accurately.
- ** Insurance Verification**:
Verify patient insurance coverage, process insurance claims, estimates, and provide cost estimates to patients when needed.
- ** Billing and Payments**:
Process payments, issue receipts, and assist patients with financial inquiries and payment plans.
- ** Maintain a Clean and Organized Reception Area**:
Keep the reception area tidy and well-organized to create a welcoming environment.
- ** Coordinate with the Dental Team**:
Communicate effectively with the dental team to ensure a seamless patient flow and assist with any patient-related issues.
- ** Patient Records**:
Maintain confidentiality and accuracy of patient records and files.
**Qualifications**:
- Previous experience as a dental receptionist in a Canadian Dental Setting or in a similar role is strongly preferred, but not required.
- Excellent customer service and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using dental practice management software (Open Dental) is a plus.
- Knowledge of dental terminology and procedures is a plus.
- Attention to detail and accuracy.
- Ability to handle sensitive and confidential information with discretion.
- Strong communication skills, both written and verbal.
**We look forward to welcoming you to our team and working together to provide outstanding dental care to our patients.**
**About Dr. Seema Steffens Dentistry**:
Dr. Seema Steffens DPC, is dedicated to delivering the highest level of dental treatment in a friendly and relaxing atmosphere. We are conveniently located in a home in Mississauga, on Dixie Road, just north of Rathburn.