Food & Beverage Office Manager Permanent Full Time

The Food &
Beverage Office Managerwill contribute to the smooth and efficient operation of the Food &
Beverage Office and Department, while adhering to the standards required by the department and HoteI.Our mission is to make Food &
Beverage the heart and soul of all of our hotels by creating a free standing food &
beverage mentality in our hotels that is relevant, profitable and exciting;
connecting us, our guests, and the community together.What is in it for you:
Subsidized staff accommodation provided on-site for full time status Duty meal in our newly renovated staff cafeteria Employee Travel Program Comprehensive Wellness Platform LifeWorks Discounts on food &
beverage/fitness centre/spa/golf Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor
What you will be doing:
Consistently offers professional, engaging and friendly serviceProvides administrative assistance to the Director of Food and Beverage and Assistant Director of Food and Beverage to ensure the efficient day to day operation of the food and beverage division Is responsible for collating the daily figures for the daily operations meetings Is responsible for tracking RPS scores and follow up with guests Is responsible for SAQ auditing accounting Maintains an up to date folder for weekly forecasts, operating hours and group resumes Answers all Food and Beverage office incoming telephone calls including the Director of F&
B external calls and ensures prompt delivery or action of messages and enquiries Keeps the F&
B management contact list updated and distributes accordingly Is responsible for internal and external mail for the Food and Beverage office Maintains an effective, efficient and up-to-date filing system inclusive of F&
B keys Minutes the weekly Food &
Beverage meetings and transcribes the minutes for circulation accordingly Responsible for the ordering and maintenance of all stationary supplies To process all non food/beverage Purchase Orders for products, supplies and licenses within the Food &
Beverage department Ensures proper invoice routing and generates cheque requests for applicable vendors and distribute Is responsible for the overall cleanliness, organization and maintenance of the food &
beverage office Coordinate all internal maintenance and external service contracts with third party contractors/service providers as they relate to the Food &
Beverages departments Coordinates and tracks all gift certificates for the Food and Beverage division Liaises with F&
B managers &
Chef?s for Food &
Beverage menu updates and maintenance;
development, design, editing and printing of menus and specials Ensures a smooth roll out of all menu changesChampion of Attendance Enterprise HoteI payroll system for the Food &
Beverage department.Responsible for the daily maintenance and bi-weekly submission of the Food &
Beverage departmental payroll, including gratuities, Statutory Holidays and Annual Vacation Maintains the Food &
Beverage management vacation calendar &
binder for approved time off requests Maintains Food &
Beverage colleague status by assisting F&
B managers with necessary paperwork Support Food &
Beverage team in absence of leaders Support with Open Table reservations and System configuration Act as a member of Health and Safety committee Develop and maintain close and effective working relationship with all supporting departments.Assist guests and colleagues with any special requests they have Maintains the strictest confidentiality at all times on all matters pertaining to management, staff and any associated food and beverage matters Perform other duties as directed by the Director of Food and Beverage or HoteI ManagementOther duties as assigned
Your experience and skills include:
High School diploma Previous experience in a HoteI and a Food &
Beverage environment essential Previous experience in an administrative role essential Detail oriented with excellent communication and organizational skills Creative, self-motivated and energetic team-player able to perform under pressure Master in computer literacy, Office, Adobe, Menu design Knowledge of SILVERWARE Knowledge of Fairmont Hotels Birchstreet, Attendance Enterprise, OpenTable, Property Manager &
NetVu Point all assets,Sales and Catering
Your team and working environment:
Fast-paced, upscale, luxury HoteI Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summerHospitality employees worldwide making this a great place to develop lifelong connections
Visa Requirements:
- Our commitment to Diversity &
Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
- Why work for Accor
- We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor?s limitless possibilities.
- By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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