General Manager - Wing City

**WING CITY by St. Louis**
**General Manager**
**_ Location:
Toronto, ON Locations_**
We’re looking to hire a dynamic, outgoing leader that is capable of taking on the position of general manager. We are looking to hire the best for this new quick service concept! Our iconic image and Devilishly Good! service and products deserve no less.
WING CITY by St. Louis is currently seeking a qualified **General Manager** for its Toronto locations. In this role you will have a thorough knowledge of all positions, aspects of the business and menu items. Most importantly with our focus on culture and team building, you are a strong team leader who truly has a Guest First! Attitude and is able to coach and develop that attitude with our team members.
**IN THIS ROLE YOU WILL**:
- Be accountable to ensure that all staff are on time and in the correct uniform.
- Lead meaningful pre-shift meetings clearly and enthusiastically covering all applicable topics to set the tone for each shift and raise the level of performance.
- Have the responsibility for technical execution of all elements of the service experience, serving delicious looking piping hot food delivered in a timely manner with an exceptional Guest First! experience.
- Manage the cost of labour and be aware of the Optimal Labour range for their location.
- Greet guests and table touches to ensure that we have exceeded guest expectations at every interaction.
- Lead in the cleanliness of all areas of the restaurant, posting cleaning schedules and confirmation of completed work.
- Drive excitement and sales for any LTO or other promotions that are running at the time.
- Be accountable for all day to day functions of the POS along with normal processes that arise such as discounts and voids (and know when to use each appropriately).
- Manage All Guest First! Feedback received in the moment along with any feedback that requires follow-up.
- Support all national promotions and ensure execution in a timely manner, including posting of relevant printed materials and engagement of the team.
- Accurately count inventory per the Wing City standard procedure.
**YOU BRING**:
- Passion &
energy for hospitality - hosting guests and team members!
- Strong communication skills
- Proven experience in a leadership role
- An ability to build strong working relationships with a diverse workforce
- Strength in event and party planning
- An attitude that exudes enjoyment within an active atmosphere
- Previous experience in a similar role
If all of this sounds like you, then we can’t wait to meet you!
**WING CITY by St. Louis **is an equal opportunity employer and strongly believes in an inclusive culture with diverse colleagues. We value diversity within our team and strongly support hiring from the BIPOC Community.
We would like to thank all applicants for their interest. Only those applicants under consideration will be contacted. Should you require an accommodation at any point in our recruitment process, or need this job posting in an alternative format, please let us know.