Operations Coordinator

**Description**:
Founded in 1985, Cellcom Communications, **Authorized Bell Dealer**, stands out through his leadership and strong growth. Cellcom Communications is not only retail and business sales, but also a great, dedicated and passionate team!
We are currently looking for an **_Operations Coordinator_** to join our team in the Greater Toronto Area**.**
**This is what we offer you**:
- Complete insurance plan including, among others, health and dental care.
- Free cellphone line - 15 GB of mobile data!
- Employee discount, incentives, sales contests, ambassador program, etc.
- Bonuses for referral of successful employees.
- Continuous training.
- Opportunity for career advancement
**Nature of employment**:
**As an Operations Coordinator, your role will be**:
- Receive orders and process returns to respective suppliers (e.G. defective merchandise, return of equipment for credit)
- Control merchandise upon receipt, returns, reworked merchandise, inventories and daily reports
- Perform inventory (control) and provide weekly inventory report by compiling various data
- Conduct the necessary research to identify merchandise discrepancies and report them to the responsible persons (e.G. billing anomaly)
- Validate the inventory status and make recommendations to keep it current
- Participate in the display of merchandise and ensure compliance with the merchandising standards established by Cellcom/Bell, with the collaboration of the store team
- Install anti-theft security systems on the equipments
- Assure an efficient processing of customer repair requests
- Generate and export reports for compilation, tracking and monitoring purposes
- In case of non-compliance of store standards and procedures, make recommendations and address the issue using tools provided by the company
- All other related tasks to support the stores.
**Your profile**:
- Significant experience in a sales support/control/compliance in a retail environment and/or similar position
- Knowledge of the telecommunications industry (**Asset**)
- Knowledge of supply management, inventory control and merchandising (**Asset**)
- Mastery of Office 365, specifically Excel (functional level)
- Fluency in English, both written and oral
- **_Specific skills required_**:
Thoroughness, observation skills, communication and interpersonal skills, organizational skills, customer service oriented and problem-solving skills
- Access to a vehicule and must possess a valid driver’s license.
**Working conditions**:
The position requires working days Monday through Friday on a 40 hour/week basis. Overtime may be required as needed. The schedule becomes more flexible once the position holder has completed his/her training, taking into account the conditions mentioned below. This being said, the schedule chosen must allow the position holder to accomplish all the tasks assigned to him/her.
The incumbent is required to make daily virtual visits. Regular physical visits may be required for store support or to complete inventories (approximately once a week). The position necessitates roaming around stores and the lifting of specific weights (for example, orders).
**Benefits** _:
_
- Hourly rate based on the current scale.
- Group insurance (e.G. Medication, dental, etc.)
- Free cellphone line (15 GB of data)
- VRSP
- Employee discount
- Flexible schedule
- Work from home (2 days/week)
- Career advancement opportunity
- Social activities (potluck, Christmas party, etc.)
- Bonus for staff recommendation (if applicable).
**Job Types**:
Permanent, Full-time
**Salary**:
$40,000.00-$42,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
P1