Program & Services Assistant - Skilled Trades

**Program &
Services Assistant - Skilled Trades (Regular Part Time)** Status**:
Regular Part Time
**Hours**:
Up to 24 hours/week
**Home Campus**:
Stoney Creek and Fennell
**Rate of Pay**:
$20.36
**Posting Date**:
January 3rd, 2023
**Closing Date**:
January 9th, 2023 at 7:
00 pm EST
We support and encourage the contributions of our diverse employees. We are committed to nurturing an equitable, diverse and inclusive (EDI) environment for everyone who learns and works at Mohawk College. We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators we believe it is important to act and show leadership in advancing the principles of equity, diversity and inclusion in our community.
Mohawk College is currently recruiting for our next
**Programs &
Services Assistant - Skilled Trades**
Under the direction of the Manager, Student Life, the Programs &
Services Assistant willsupport the team in the provision of student lifecycle programs, services and communications for skilled trades apprenticeship students at Mohawk’s Stoney Creek and Fennell campuses. The incumbent will support our apprenticeship communication and engagement strategy through data entry, one-to-one student support, and in-person programming. The incumbent will work with the Student Life and Apprenticeship Hub team to champion a positive, inclusive culture of engagement in support of student success initiatives.
This is an in-person position primarily located at the Stoney Creek Campus. Regular work hours are Monday-Thursday, 8:
30-3:
30.
**Responsibilities**:
The duties of this position include, but are not limited to:
**Apprenticeship communication support**:
- ** **Main contact for incoming and current apprenticeship student inquiries
- Initiates and facilitates communications for incoming apprenticeship classes
- Creates complex communication templates using Envoke
- Establishes and maintains data tracking and record-keeping systems to support and inform the evolution of the apprenticeship student communication strategy in alignment with trends
- Updates and maintains webpages as needed
- Ensures that communications meets AODA and Mohawk branding standards
**Student success initiatives**:
- ** **Supports event logistics including liaising with facilities, food &
beverage, and rental companies to facilitate event set up and tear down
- Assists with student events such as Get Ready for Training Night, Orientation, Student Appreciation Days, etc.
- Supports The Gathering Place, Stoney Creek by providing coverage for the space and supporting the guidance of student staff and volunteers
- Includes greeting visitors and assisting with general inquiries, supporting the team’s schedule of student events
- Includes providing functional guidance to student employees and supporting their ongoing training and development.
**General administrative duties**:
- ** **Compiles statistical and qualitative data and feedback to inform regular reporting on apprenticeship student success;
includes making recommendations on changes to communications plans/strategies/drafts and supporting programming
- Updates and maintains apprenticeship student resource course in MyCanvas;
tracks data and analytics to inform the vision for this course
Other duties as assigned.
**Qualifications**:
- Minimum three-year diploma/certificate in Business, Office Administration, Human Services, Communications, Education or a related field. Experience in student affairs is preferred.
- 3 years of experience;
preferably in an office, event planning, or post-secondary environment
- Experience working independently
- Demonstrated effectiveness in problem solving
- Proven ability to work under pressure and coordinate competing priorities
- Strong organization, interpersonal and communication skills are essential
- Ability to work with a team to ensure cooperation from a wide variety of areas at the college
- Demonstrated commitment and understanding of human rights, equity, diversity and inclusion with the ability to communicate and work effectively with diverse groups of students, employees and the community.
Mohawk College prioritizes recruiting and retaining diverse employees. With this in mind, the College is committed to fostering inclusive and barrier-free recruitment and selection processes.
Should you require accommodation through any stage of the recruitment process, please contact the Human Resources Department at (905) 575 - 2047.
For more information concerning the Mohawk College strategic plan, please see**:
Strategicplan.Mohawkcollege.Ca/