Ramp Agent

**Position Summary**
The Ramp Attendant/Groomer is responsible for the safe movement of baggage and cargo to/from the aircraft as well as for the general maintenance of the hangar and office facilities. They may also be responsible to ensure that the aircraft inside and outside is clean and presentable for the customers’ next flight.
**Personal Characteristics**
- Highly flexible with the ability to respond quickly in a dynamic and changing environment
- Motivated with the ability to work independently and part of a team
- Effective listening and communication skills
- Ability to problem solve by offering suggestions on ways to perform tasks better
- Exhibit initiative, responsibility and flexibility, with interpersonal skills that allow one to work effectively in a diverse working environment
- Demonstrated time management skills
- Possess cultural awareness and sensitivity
**Responsibilities**
- Sort and load/unload cargo, passenger baggage and mail with necessary care and the sort and route items to destination
- Inspect, drive and operate ramp servicing vehicles and equipment
- General cleaning of Company facilities and equipment as required by each base, including interim vacuuming of aircraft as required
- General pick-up and delivery duties in the company vehicle may be required
- Respond to customer inquiries;
complete all applicablepaperwork
- Marshal aircraft to gate position for passenger boarding and deplaning and for loading/unloading of cargo/ baggage
- Transport freight between aircraft and cargo area
- Clean aircraft by performing the following functions:
- Vacuum aircraft, change seat cushion covers and carpets, wash windows, test air vents and reading lights and report malfunctions to Maintenance dept.
- Ensure that supplies are in back seat pockets, inspect seats for proper operations.
- Wash and polish outside of aircraft depending on local environment and weather.
- Clean the cockpit area including pilot’s windows.
- Report all aircraft irregularities to the Maintenance dept.
- Clean and groom any related items regarding Contractors, for example:
AVIS, Air Canada, and Military.
- Secure aircraft at end of each load/unload or shift ensuring that all doors and access points are closed and secure. Be vigilant against any unusual activities and suspicious persons and report any and all suspicious activity to the Airport manager’s office.
- Maintain a safe and healthy work environment by consistently following all rules, regulations, and prescribed work methods, and where necessary, report all unsafe or unhealthy conditions to a Supervisor or Health and Safety Committee Representative.
**Minimum Education and Experience**
- Grade 10 education or previous aviation experience with a valid Ontario automobile driver’s license
- 6-12 months general janitorial cleaning and customer service experience preferred
- Ability to perform and demonstrate proper cleaning and floor care techniques
- Demonstrated knowledge of equipment usage and safety practices in all procedures
- Indigenous and Cultural Awareness Training
- Must be able to obtain and maintain WAA RAIC
**Working Conditions**
- Physical ability to perform all listed job duties including but not limited to bending, sitting, standing, lifting to a maximum of 55lbs, pushing and pulling on a daily basis
- Safety equipment will be required;
hearing protection, nitrile gloves, safety vests and ramp passes when on ramp
- Work indoors and outdoors
**Job Types**:
Part-time, Permanent
**Salary**:
From $15.55 per hour
Flexible Language Requirement:
- French not required
Work Location:
One location