Receptionist/Administrative Assistant

Students have the option for classes to be taught in Chinese and/or English. We offer both online and in-person classes in a small group or one on one setting, targeting students with different needs and learning habits.
To improve efficiency in our daily operation, we need a Receptionist /Administrative Assistant to support our team.
RESPONSIBILITIES:
- Coordinate and oversee procedures and policies to ensure the smooth and efficient running of the daily operation of the branch
- Ensure office procedures are followed by junior administrative staff;
coordinate, review, andevaluate the performance of junior administrative staff
- Oversee and coordinate tasks of junior administrative staff, prioritize and delegate tasks, and follow up on assigned tasks to ensure completion with accuracy and timeliness
- Oversee and coordinate the weekly scheduling of teachers to ensure the effective use of human capital in the branch
- Review students’ progress reports prepared for parents;
meet with parents periodically to discuss student's progress and address concerns
- Ensure the office is in current compliance with relevant policies including fire inspections;
business license renewal;
lease agreements etc.
- Co-ordinate and plan for office services, such as relocations, equipment, supplies, forms, disposal of assets, parking, maintenance, and security services
- Set monthly sales targets and budgets;
record monthly expenses;
petty cash reconciliation
- Schedule monthly meetings with other administrative staff to discuss potential or existing issues of the branch and solutions
- Prepare monthly reports to upper management on customer satisfaction, junior staff evaluation;
branch issues;
expenses, etc.
- Train junior administrative staff on job duties, office procedures, and company policies
QUALIFICATIONS:
- Education &
Experience:
Bachelor’s degree or College Diploma in Commerce/Management/Public Administration with a minimum of 6 to 12 months of related work experience OR Bachelor’s degree or College Diploma in the non-related major with a minimum of 1 - 2 years of related work experience
- Familiar with BC high school and post-secondary school curriculum and system Exceptional interpersonal and communication skills Resourceful and effective problem-solving skills
- Excellent attention to detail and organization skills
- Proficient in the English language (Written and Spoken)
- Proficient in a second language will be an asset
- An education background in BC or North America will be a great asset
Work Location:
Richmond branch:
#412-5300 No.3 Road, Richmond BC V6X 2X9
**Job Types**:
Full-time, Part-time, Permanent
**Salary**:
$18.00-$25.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Flexible schedule
- On-site parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Weekend availability
Ability to commute/relocate:
- Vancouver, BC:
reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Front desk:
1 year (preferred)
- Administrative experience:
1 year (preferred)
**Language**:
- Mandarin (preferred)
Work Location:
In person