Sales And Catering Coordinator

**THE OPPORTUNITY**:
**BE A PART OF THE SUCCESS - **Join the Sales Team at the **Delta Hotels by Marriott London Armouries **in the key position of **SALES &
CATERING COORDINATOR**
**THE ROLE**:
**BECOME A PART OF OUR DYNAMIC TEAM - **The Sales &
Catering Coordinator provides administrative support to the DOSM, Sales, Catering and Revenue Team with a focus on group housing.
**ACTIVITIES**:
The Duties of the Sales and Catering Coordinator are, but are not limited to the following:
- Provides administrative support to the Director of Sales, Revenue Manager, Catering and Conference Managers, Sales Managers and General Manager.
- Meets with clients upon arrival and/or during function to ensure positive guest experience
- Participates in tradeshows and client functions as required
- Monitors property management systems to ensure bookings are up to date
- Maintains and orders all office supplies
- Ensures the Sales and Catering office operates efficiently at all times
- Provided administrative support for the hotel including distribution of mail
- Reserves both group and transient reservations
- Supports the front office during busy periods to assist when necessary (Check-in, Check
- out, Reservations)
- Supports the Armouries Grille to accept reservations during popular brunch times
- Completes a variety of weekly and month end reports,
- Produce, design and create flyers, social media posts, videos, menu creation.
- Must have valid drivers licence and personal transportation
- Performs other tasks as assigned by Management
- Performs all reservations for Contra, Suites and Comp room Bookings
- Assists with the athletic Segment, including booking teams, setting up commission, managing blocks.
- Manages all aspects of Group Housing including:
- Building group blocks in Opera
- Creating online links for call in blocks
- Entering in all rooming lists
- Ensure commission is set up where applicable
- Managing CI/TY including:
- Catches all leads and assigning them to appropriate manager
- Performs Data Quality Audit Checks (run on a constant basis to ensure DQI passing score of 100%) and makes corrections when needed.
- Actualizes all quotes in a timely manner
- Rewards all “Rewarding Events Points” to qualifying functions using the Group Posting Tool
- Must communicate all service outages or issues with CI to team and keep up to date on all “Reporting Rockstar” webinars and communications.
- Cover portions of sales department managers duties during their vacations
- Prepare Routing for group or transient reservations as requested.
- Perform Site Tours for all segments when a sales manager is not available
**COMPETENCIES WE ARE SEEKING**:
- Diploma in Hotel Management Studies
- Marriott experience a definite asset
- Previous 1-2 years professional experience in the hotel market
- Demonstrated experience in achieving goals
- Excellent communication and organizational skills
- In-depth knowledge of computer programs
- Exceptional organizational and communication skills
- Preferable to have an understanding of Opera, MARSHA and CI/TY
- Attention to detail and the ability to work well under pressure are critical
- Maintains a professional image at all times.
- Excellent written and verbal communication skills
**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality &
travel that extends farbeyond the walls of our offices and locations.
Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus:
a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.
With over 80 hotels in our portfolio, representing 18 internationally recognized hotel brands,
InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.
At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.
**Job Types**:
Full-time, Permanent
**Salary**:
From $38,000.00 per year
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site p