Security Operations Supervisor

Overview:
Work in conjunction with the FT team on ensuring Canada’s Wonderland provide a safe and secure experience for our guests and associates by providing excellent leadership and training.Responsibilities:
Deploy, teach and mentor excellent guest services skills to support park safety and security goalsProvide leadership of enforcement, security and access control programsAdministration of the Park’s lost &
found, Charger back programAssist with Park Patrol tasks and duties as requiredPatrol and provide second level backup response to in-park security situations/incidents.Provide Departmental Duty Coverage and act as Security liaison with operating departments and local law enforcement during security incidents.Issue trespass notices as required related to incidentsMonitor and respond to site-specific fire and safety systems (sprinkler and fire alarm systems)Hire, train, develop and mentor all associates to ensure in and off season expectations are metProvide first response to first aid calls off hours and co-ordinate departmental injury claimsMonitor and respond to security and/or environmental alarmsMaintain park key inventory and liaise with departmentsMonitor Health &
Safety programs and report violations of safety policyCoordinate and assist with special security / traffic events (fireworks, Canada Day, etc.)Assist with other duties as assigned.Qualifications:
Graduate of a post-secondary Law Enforcement program or combination with equivalent work experiencePossess a valid Ontario Security Guard License, driver’s license and First Aid/CPR certificatesMust pass mandatory “Use of Force Training” including handcuffs, baton and conflict resolution / MOABPossess excellent analytical problem-solving skillsSupervisory experience is an assetAbility to effectively deal with stressful situationsPresent a passionate professional manner and positive attitudeProvide CSA approved steel toed black bootsBe available to work a variety of rotating shifts, including midnights, on weekends and holidays