Security Supervisor

**Company Description**:
For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property’s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.
**What you will be doing to Create the Essential Toronto Experience**:
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
- Supervision of Security Control Center and Security Agents.
- Assist in overseeing the safety and security training of all colleagues.
- Assist in managing the security department’s day to day operations.
- Ensure Emergency Response Coordination.
- Dispatch and Control Center Alarm Monitoring.
- Ensure access the hotel’s various access points are controlled and if required staffed
- Ensure loss prevention protocols are being utilized consistently and routinely
- Ensure the systems the security team rely on are functioning and maintained:
CCTV, door alarms, panic buttons, etc
- Maintain Lost and Found procedures and integrity
- Review and ensure completion of Daily Security Report
- Ensure BEO’s and related security requirements are completed and invoices are tracked and paid
- Assist with VIP movements when required
- Contract Security and Toronto Police ordering and coordination.
- Ensure score and synergy tickets are accurately completed
- Audit daily security patrols and deficiencies
- Knowledgeable in the use of all security equipment, i.E. radios, cameras, printers, computers and electronic lock system
- Convention/Hospitality awareness and security preparation.
- Assign resources as need for large events/parties/Galas/Conventions. Prepare and plan in advance for all major events.
- Correcting and reporting of fire hazards, health and safety hazards
- Other duties as assigned by the Director of Security &
Emergency Management
**Qualifications**:
- Service focused personality is essential
- Valid First Aid and C.P.R. certificates
- Valid Ontario Security License
- Five years’ experience in security and safety of property and people, preferably in a hotel
- Excellent organization skills, written and oral communication skills
- Self-motivated individual who has strong leadership qualities
- Computer knowledge of Word, Excel, and Powerpoint
- Available to work overnight shifts, weekends and holidays
- Law and Security Diploma or Law Enforcement Certification or comparable working experience
**Additional Information**:
- Accor Employee Travel Discount Program
- On-shift hot or cold meal in The Hive Cafeteria
- Employee Assistance Program (EAP)
- Extended healthcare plan coverage
- Opportunity to develop your talent and grow within the Company and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21