Tour Guide

Work Term:
Permanent
- Work Language:
English
- Hours:
35 to 40 hours per week
- Education:
Secondary (high) school graduation certificate
- Experience:
Experience an asset
**Asset languages**:
- Japanese
- Spanish;
Castilian
**Work site environment**:
- Outdoors
**Work setting**:
- Urban area
- Rural area
**Tasks**:
- Drive sightseeing or tour vehicle
- Confirm transportation and accommodation reservations
- Collect administration or entrance fees
- Co-ordinate recreation activities
- Describe points of interest
- Resolve itinerary and other problems
- Ensure and monitor luggage transfers
- Attend to hotel, airport, train and other check-in and check-out procedures
- Develop and deliver commentaries
- Utilize microphones or other communication devices
- Attend to international border crossings
- Co-ordinate activities with local tour guides or leaders of performance groups
- Provide information on tipping customs, currency exchange rates, metric conversion and other details
- Sell souvenirs
- Assist clients/guests with special needs
- Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information
- Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments
**Certificates, licences, memberships, and courses**:
- First Aid Certificate
- CPR Certificate
**Type of guide**:
- Tour Director
- Escorted group travel guide
- Escorted individual travel guide
- Step-on local guide
- Meet and greet local guide
- On-site local guide
- Driver-guide, local
- Walking tour guide
**Tours focus**:
- Historical sites
- Sightseeing
- Bus tours
- Walking tours
**Number of tours guided**:
- 10 tours and +
**Geographical areas of specialization**:
- Canada
**Security and safety**:
- Driver's validity licence check
- Driving record check (abstract)
- Immunization records
**Transportation/travel information**:
- Valid driver's licence
- Willing to travel
- Willing to travel cross-border
- Willing to travel for extended periods
- Willing to travel overnight
- Willing to travel regularly
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Physically demanding
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Walking
- Bending, crouching, kneeling
**Personal suitability**:
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
**Screening questions**:
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
**Green job**:
- Involves duties and responsibilities that lead to positive environmental outcomes
**Financial benefits**:
- Gratuities
**Long term benefits**:
- Group insurance benefits
**Other benefits**:
- Learning/training paid by employer
- Team building opportunities