User Support Representative

**What we are about &
What we expect from ourUser Support Team**
**Endossed** is more than a payment solution:
it is a way for users to break free from digital servitude. Endossed has built the world's first Buy Now, Pay Never solution, giving users the power to monetize their own data, on their own terms. The eight million e-commerces in the United States can benefit from a payment solution that boosts their topline, increases the rate of return shoppers, and empowers them to be in control of their data.
**You will**
- Creating content to automate the process of supporting users (blogs, videos, help documents)
- Coordinating with our tech team to solve user problems, including but not limited to;
not being able to sign in, connecting data sources, redeeming offers, trying to fraud our system, duplicating accounts, etc
**You will not be a fit if**
- You are not driven and independant
- Have less than excellent verbal and written communication skills
- Are not hungry for success
- You do not possess these traits
- Relentlessness
- Grit
- Humility
- Curiosity
- Raw intelligence
- Integrity
- Courage
**We value**
- Experience with user support
- Amazing human beings who are hustlers and laugh in the face of adversity