Dispatcher

**Waste Connections of Canada** is a leading non-hazardous solid waste management in North America. We are looking for a SAFETY inclined, energetic, autonomous, and proactive team player who is capable of making a difference in his/her team and community.
We have an immediate opening for a **Dispatcher **in Kingston ON.
Address:
1150 Gardiners Rd Unit 7, Kingston, ON, K7P 1R7
**Dispatch Duties**:
The Dispatcher will schedule and coordinate multiple residential and commercial waste collection, involving different lines of business (Front End, Roll-Off, and Residential Trucks), coordinates drivers according to customer requests and company rules, communicates with customers to determine driver needs, schedules and notifies divers of assignments. The Dispatcher monitors drivers’ progress to ensure daily pick-ups are completed, and resolves issues that impede progress. A successful dispatcher has solid knowledge of surrounding geographical area, can demonstrate an eagerness to learn the waste industry and achieves forecasted goals.
**Additional tasks**:
- Maintain appropriate files and documentation, in accordance with company policy and internal controls
- Liaise with internal teams to determine service requirements, resolve problems or complaints
**Requirements**:
- 1-2 years of dispatch experience
- High-volume call center or inbound calling experience
- Excellent time management and prioritization skills
- Ability to work under pressure
- Strong working knowledge of Microsoft Office, TRUX
- Strong written and oral communication skills
- Critical and logical thinking skills
Come, join a team environment, and colleagues who embrace a "
Work hard, play harder"
culture. **Our compensation package is competitive and comes with excellent benefits. **You’ll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.
Waste Connections of Canada/Enviro Connexions is an Equal Opportunity Employer
**Job Types**:
Full-time, Apprenticeship
**Benefits**:
- Dental care
- Employee assistance program
- Employee stock purchase plan
- Life insurance
- On-site parking
- RRSP match
- Vision care
- Wellness program
Schedule:
- 10 hour shift
- Monday to Friday
- Overtime
**Experience**:
- dispatching:
1 year (preferred)
Work Location:
In person