Full Time Complex Support Coordinator

**File No:
MNU-23-11**
**Date Posted:
March 30, 2023**
**Closing Date:
April 6, 2023**
**Date of Vacancy:
April 17, 2023**
**Hours of Work:
70 hours bi-weekly**
**Wage:
Ongwanada offers a competitive benefit package. The salary will commensurate with experience.**
**POSITION PURPOSE**:
Working throughout the Southeast Region, across sectors and communities, as part of the CNSC team providing support coordination and health care facilitation to individuals meeting criteria of complex.
**DUTIES AND RESPONSIBILITIES**
- Provide short-term specialized support to complex cases while coordinating services and supports necessary to develop an appropriate plan for these cases;
- Act as primary planning lead;
working with existing supports including case manager;
- Facilitate planning, and coordination of services within and across sectors including clinical services and other services as appropriate;
- Provide enhanced case management and develop clear support plans in partnership with other;
agencies/service providers that address urgent and complex needs of identified individuals;
- Set and manage expectations, educates across sectors around expectations;
- Plan, based on methodology where case outcomes can be measured against the plan objectives;
- Support person and their family at key transition points in and out of services, across continuum of services and across sectors;
**QUALIFICATIONS, SKILLS &
KNOWLEDGE REQUIRED**:
- BSW or related education in social services;
- A minimum of 5 years work experience in developmental services that includes work with individuals with dual diagnosis;
- Demonstrated facilitation, planning, and case management skills and able to promote and build consensus and resolution;
- Demonstrated ability to network and develop plans for complex issues;
- Effective verbal and written communication skills;
- Excellent interpersonal Skills;
- Ability to work flexible hours;
- Knowledge of regional resources and service systems;
- Experience in/understanding of project management would be an asset;
- A valid Class G driver’s license, with full driving privileges and insurance is required, and access to a reliable vehicle, with travel throughout the province;
- Bilingualism (French/ English) would be an asset.
Please submit a **Cover Letter and Current Resume **quoting file number by the noted closing date to:
Human Resources Generalist**-** Human Resources
Ongwanada 191 Portsmouth Avenue Kingston, ON
**Salary**:
$30.89-$35.25 per hour
**Benefits**:
- Dental care
- Employee assistance program
- Life insurance
- Paid time off
- Vision care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Kingston, ON:
reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Front desk:
1 year (preferred)
- Administrative experience:
1 year (preferred)
Work Location:
In person
Application deadline:
2023-04-06
Expected start date:
2023-04-17